How long have you worked for Healthe Care?
9 years! My career with Healthe Care began in 2012 when I was asked to become the Pre-Admission Clinic Coordinator.
What is your current role?
I still remain in the same position and also work in the Perioperative Department.
In addition, I have recently been appointed as Tutor/Mentor to the Bachelor of Nursing Students at Charles Stuart University, who will be studying through our new Taree Universities Campus which is a most exciting prospect.
What do you enjoy most about your role?
Impossible to pick just one thing! I enjoy the variety in my workload from day to day, the teams I work with and the prospect of still learning and being able to support each other.
How does your role contribute to positive patient experiences and/ or outcomes?
I assist patients in preparing and planning for surgery, it's a vital component as there are a lot of considerations to be taken into account and it can be quite an anxious time for some. Giving patients and their families an insight into their admission, listening and helping them to make informed decisions and allay fears which are often present.
What's the best piece of advice you've received?
Listen. Hospitals can be a stressful place at the best of times even without our current world issues. Give people the time to talk and listen to what they say.
What do you love most about living/ working on the Mid North Coast?
We have a diverse climate all year round and I believe we have access to some of the best services. It's a great place to live and raise a family.
What value/s do you best align with?
#Respect and #Positive Energy
Within my role, I constantly strive to respect the needs of others by listening and being kind. I aim everyday to bring a positive and cheerful approach when I walk through the door.