All visitors are asked to observe visiting hours and respect the privacy of our patients.
Restrictions due to COVID-19
The World Health Organisation declared COVID-19 a pandemic, meaning the virus is established on all continents (with the exception of Antarctica). We are asking for your understanding that you consider not visiting the hospital unless you are an immediate family member or carer of the patient. The ongoing requirement for physical (social) distancing means that we will continue to limit the number of visitors to our facilities.
To ensure the safety and wellbeing of our hospital communities Healthe Care has mandated the following Visitor Restrictions.
Until 14 days have lapsed from returning or arriving from overseas (flight/cruise), interstate travel; AND/OR
Have been in close contact with a confirmed or suspected case of COVID-19 in the previous 14 days; AND/OR
Diagnosed with COVID-19 (unless no longer directed to be self-isolated); AND/OR
Have a fever (even if mild) or respiratory illness like symptoms (a cough, shortness of breath, runny nose, tiredness and breathing difficulties); AND/OR
A recent loss of the sense of smell? OR an altered sense of taste? you must follow the advice of the public health authorities AND
DO NOT ENTER THE HOSPITAL OR VISIT OUR PATIENTS FOR 14 DAYS
If you are unwell and require urgent medical attention you should contact your GP or call 000 for an ambulance (this will work even without phone credit).
We are pleased to advise increased Visiting Hours to;
Monday to Friday between 12PM and 1PM & 4PM & 5PM
Saturday & Sunday between 12PM and 2PM
Maximum 2 Visitor per patient per, per day
Visitors with smartphones can complete pre-screening questions before arrival, then show your completed screen at the screening desk - https://screen.healthe.care/ma...
An exempt person at the discretion of the CEO
Visitors no longer need to wear a mask unless visiting an immunosuppressed patient, or a patient with acute respiratory illness
Children under 16 years are permitted entry but must be supervised at all times.
All visitors (including essential contractors or representatives) will be screened at entry. This includes recording your temperature. If your temperature is over 37.5°C you are not permitted to enter the hospital.
Upon entry to the hospital and during your visit, please practice simple hygiene by:
Making sure to clean your hands thoroughly for at least 20 seconds with soap and water, or use an alcohol-based hand rub
Cover your nose and mouth when coughing and sneezing with tissue or a flexed elbow AND
Practice physical (social) distancing by:
Attempting to keep a distance of 1.5 metres (5 feet) between you and other people where possible. If you are required to move closer than 1.5 metres, ensure that the time does not exceed 15 minutes
Avoid shaking hands, hugging, touching or kissing other people or sharing food
Avoid close contact with anyone with cold or flu-like symptoms
If you are asked to wear a surgical face mask, after putting it on to cover your nose and mouth, do not touch the front of the mask and remove it using the ear loops or head straps
Dispose of the used mask into a waste bin and perform hand hygiene with soap and water or alcohol hand rub
We are also encouraging visitors to download the Australian Government’s COVIDSafe app, which is designed to provide early notification of possible exposure.
If you are concerned please contact healthdirecton 1800 022 222 or the Public Health Unit for further information on 1300 066 055.